Shipping & Returns


Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.


Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


Return Process

To return an item, please email customer service at norwherestaff@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and All returns that are unworn and in their original condition with all attached tags and packaging. Be sure to obtain a tracking number as we are not responsible for lost packages while in­ transit to our facilities., and mail your return to the following address:

Norwhere

Attn: Returns
RMA #
30 Deming Street Pawtucket, RI 02861 United States


Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return.Refunds may take 1­2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


Exceptions

Please Note

  • Sale items are FINAL SALE and cannot be returned.

  • Return/Exchange form within 7 working days from receipt. Please be sure to clearly mark your return shipment as returned goods on any customs or postal forms.


WHEN WILL MY ORDER SHIP?

Most orders are shipped within 24-48 business working hours. We do not ship on Saturday, Sundays and major holidays. Below are a list of holidays we will not be operating on:

New Year’s Day

Martin Luther King Jr. Day

Washington’s Birthday

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

NORWHERE™ cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, customs, etc


Where does NORWHERE™ Ship From?

We ship out of our home in Pawtucket, Rhode Island.


HOW CAN I TRACK MY ORDER?

Once your order ships, you can click the link found in your shipping confirmation email. Please allow up to 24 hours for tracking info to be updated. Or you may log into "My Account" menu at the top and you'll see all your order history and information.


Domestic Shipping

We currently ship via USPS. Orders placed during regular business hours will be processed and shipped within 24-48 hours, orders may be delayed if your order requires extra verification. Note: We are not in the office during the weekends and holidays.



International Shipping

We are currently not shipping internationally.



Questions?

If you have any questions concerning our return policy, please contact us at: NorwhereHelp@gmail.com